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Refund Policy

RETURNS & EXCHANGES

Please choose carefully as we do not offer refund’s if you change your mind, however there might be times when you will want to exchange an item(s) purchased from us.

If you wish to exchange any item(s) you have purchased this must be done within 14 days from the date of delivery. Shipping costs are at your expense, unless the item being returned is faulty or not as ordered.

If you would like to exchange an item first contact us at parts@waikatotractors.co.nz to make the necessary arrangements then send your item(s) to:

Waikato Tractors
Cnr Kahikatea & Gallagher Drives
HAMILTON
Attn : Online Store Exchanges

  • Items must be returned in new and unused condition and have all tags and original packaging attached. 
  • Until the return item is received at Waikato Tractors it is your responsibility. We recommend using track and trace. 
  • If the goods are faulty we will meet our obligations under the Consumer Guarantees Act 1993.